Privacy Policy
Privacy Policy
Last updated August 2026
Number Train Limited (we, us, our) operates www.numbertrain.co.uk (our Site) and uses Class4Kids (our CRM system) to take any bookings.
This page tells you our rules for collecting, using, and sharing personal data when you use our Site or our CRM
Information We Collect
We collect different types of info for various reasons to provide and improve our service to you:
Personal Data: While using our Site or our CRM, we may ask you to give us certain personally identifiable info that can be used to contact or identify you (e.g. email address, first name, last name, phone number, address, child’s date of birth, any SEND or medical needs/allergies)
Usage Data: We may also collect info on how the Site is accessed and used (e.g. computers IP address, browser type, browser version, pages visited)
Cookies and Tracking: We use cookies and similar tracking activity to track activity on our Site and hold certain info
How We Use Your Data
Number Train uses the collected data for various purposes:
To provide and maintain our Site
To notify you about changes to our Site
To provide customer support
To gather analysis or valuable info so that we can improve the Site
To monitor the usage of the Site
To share information with you
To adapt our lessons accordingly based on your child’s age and any SEND/ medical needs
If you are a current customer of Number Train, we will use the information you provide on our CRM to contact you regarding our services, for example processing your payment, making you aware of changes to class times or venues and asking for feedback.
Your personal information will be held for an indefinite amount of time to form my customer database on the Class4kids website as we know many return years later with other children. It allows means we can contact you to evaluate the impact of the programme years later and update you on any developments. We will store your data unless we receive a request to change this.
Your Rights
You may stop receiving any communications at any time by contacting us. Please email your request to numbertrain@hotmail.com. We will comply with any request within 28 days.
You have the right to request the deletion of your personal information, at any time. Please email your request to numbertrain@hotmail.com. We will comply with any request within 28 days.
Sharing Your Data
We do not sell, trade, or rent your personal identification info to others. We may share generic aggregated demographic info not linked to any personal identification info regarding visitors and users with our business partners and trusted affiliates.
Security of Data
We take appropriate security measures to safeguard personal information. We will only give your personal information to third parties where the law either requires or allows me to do so.
The security of your data is important to us, but remember that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
By email: numbertrain@hotmail.com
Right to complain
You have the right to complain to the ICO if you think there is a problem with the way we are handling data to ensure that we:
Collect and process appropriate information, and only to the extent that it is needed to fulfil its operational needs or to comply with any legal requirements.
Ensure the quality of information used.
Ensure that the rights of people about whom information is held, can be fully exercised under the Act. These include:
a) The right to be informed that processing is being undertaken
b) The right of access to one’s personal information
c) The right to prevent processing in certain circumstances
d) The right to correct, rectify, block or erase information which is regarded as wrong information
e) Taking appropriate security measures to safeguard personal information
f) Ensuring that personal information is not transferred abroad without suitable safeguards
g) Treating people justly and fairly whatever their age, religion, disability, gender, sexual orientation or ethnicity when dealing with requests for information
h) Setting out clear procedures for responding to requests for information